![]() ![]() In the "Trusted Root Issuing Entities" tab, the entity "ROOT AC DNIE " should appear. The DNIe certificates are stored in the "Personal" tab: an authentication certificate and a signing certificate. Enter the PIN to check the installed certificates. The window requesting the PIN will appear. Access the Google Chrome configuration menu located at the top right, to the option "Settings", "Settings", "Advanced settings", "Privacy and security", "Manage certificates". With DNIe in the card reader, check if Google Chrome is recognizing DNIe. Next, download the cryptographic module for DNIe and follow the instructions that appear when you run it. Depending on whether it is a 32-bit or 64-bit computer, download one installer or another. With the reader and the DNIe connected to the computer, access enter the "Download Area" and click on "Windows System". If the installation does not happen automatically, go to "Windows Update" and click on "Check for updates." The update is called: "General Police Directorate - Other hardware - DNIe Minidriver for Smart Card". The DNIe should not be removed from the reader until the installation is complete. You just have to insert the DNIe card into the reader and the operating system installs the driver quickly and automatically. įor Windows 7, Windows 8, Windows 8.1 and Windows 10, new versions of the DNIe driver are available in the Microsoft Windows Update service. In those cases in which the system does not detect DNIe, and for Windows XP or Vista operating systems, it is recommended to install the latest version of the cryptographic module published on the web page. If DNIe does not work in this browser on any page install the cryptographic module as indicated in the help below. If this error appears, but DNIe works or has worked with this browser on our page or another recently, check the antivirus that may generate errors with the certificates and/or restart the computer. ![]() If it asks for the PIN and after entering it, “ Cannot display page ” appears, reload the page (F5 or Ctrl+F5). If after these steps the system does not ask for PIN, install the cryptographic module as indicated in this help. Open the browser and retry the procedure (checking "My files" in "Personal area" is an easy way to check).Close or exit completely from the browser so that there are no open processes.In those cases in which the DNIe is not recognized, follow the steps indicated below: When detecting a DNIe for the first time, the device requests the PIN It will subsequently request the PIN only when signing operations are carried out. On Windows systems, the message "This device has been installed successfully and is ready to use" appears. You must follow the reader manufacturer's instructions for installing the drivers. Please note that DNIe 3.0 is not compatible with Windows XP and Windows Vista operating systems, as indicated on the page To use the DNIe it is necessary to have a card reader that complies with the ISO-7816 and API PC/SC standards, that is correctly connected to your computer and that the operating system supports it. If this does not happen, it is because the browser or the DNIe are not correctly configured.Ĭheck the version of the DNIe that you are using. When accessing an option on the web page that requires an electronic certificate, the browser must request the PIN and then display the certificate store to be able to select the appropriate one (authentication or signature). ![]() The use of the electronic DNI is valid for telematic procedures but it will be necessary to have certain hardware and software elements that allow access to the card chip and, therefore, the use of the certificates contained in it. Technical checks of the electronic DNI with Google Chrome and Windows Technical checks of the electronic DNI with Mozilla Firefox and Linux.Technical checks of the electronic DNI with Mozilla Firefox and Macintosh.Technical checks of the electronic DNI with Mozilla Firefox and Windows.Technical checks of the electronic DNI with Google Chrome and Windows. ![]()
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